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Turn2us is a charitable service that helps people access the money available to them – through welfare benefits, grants and other financial help.

Directgov - Whether you are new to benefits, or already on benefits, the benefits adviser is an interactive tool to help you find out what benefits and tax credits you may be entitled to.

The National Approved Letting Scheme is an accreditation scheme for lettings and management agents offering peace of mind to landlords and tenants in knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect clients' money plus a customer complaints procedure offering independent redress.

Tenancy deposit protection (TDP) schemes guarantee that tenants will get their deposits back at the end of the tenancy, if they meet the terms of the tenancy agreement and do not damage the property. Landlords must protect their tenants' deposits using a TDP scheme if they have let the property on an assured shorthold tenancy (AST) which started after 6 April 2007.

There are 3 government-approved TDP schemes. The Deposit Protection Service (The DPS) is open to all landlords and letting agents, and is the only scheme that is free to use.

Your local council sets the council tax every year. The amount of tax you pay depends on how much your council, and certain other public bodies in your area, need to spend on services and how much money they get from elsewhere.

Each householder is billed proportionately according to the council tax band of their home. The band is set by the Valuation Office Agency. You can find out the council tax band of your property and other useful information on their website.

Local Councils